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FAQ

Frequently Asked Questions

We can process the latest VCE formats as well as all previous versions.
A single VCE conversion costs $7.50 and subsequent conversions cost $3.75. Please contact us if you require a large number of conversions and we will work out a deal.
Normallly you will receive the generated PDF between 1-2 hours following purchase.
We check all our PDFs before sending them to you. However if there's a problem with the PDF then firstly please email it back to support@vceaspdf.com quoting your order reference. We will then try to fix the issue and if we can't we will give you a full refund.
The maximum size per VCE is 10MB.
Yes if you have items in your cart then we will store this information in a Cookie. We do not store any peersonal data.
We use the PayPal gateway. You can choose to pay using your PayPal account or bypass PayPal and pay by credit card. Either way you're covered under PayPal's Buyer Protection.